Free BPO Training
To provide a continuous supply of competent and qualified workers for the country’s booming business process outsourcing (BPO) industry, the Department of Science and Technology, through its Information and Communication Technology Office, will be offering free training modules that will assess and improve the skills of would-be BPO professionals. One of the programs that will be launched is an online and CD-based training tool designed to help potential employees prepare themselves to be part of the BPO workforce. The program is also meant to improve the current average hiring rate in the industry, which the Business Processing Association of the Philippines (BPAP) placed at only five percent.
During the recent International Outsourcing Summit, Trade Secretary Gregory Domingo said that education and capacity-building were on top of the DOST’s agenda for the BPO industry. Recently, the Department of Budget and Management set aside P500 million for the BPO industry, which according to BPAP will be used for the “train the trainer” and faculty development programs. Meanwhile, to further hone local talents, Aegis People Support Inc. is planning to set up its Global Academy here. The firm said they are now in negotiations with the Cebu City Government to put up the Aegis Global Academy at the South Road Properties.
Aegis Limited managing director and global chief executive officer Aparup Sengupta said they are now identifying the target market for the academy as well as the kind of curriculum they plan to offer. According to its website, Aegis Global Academy flagship institute, the Institute of Customer Experience Management (ICEM) is the first to offer an MBA equivalent program focused on customer experience management and “customer-centricity” catered to the services industry. Sengupta said the program will help the industry address its workforce requirement. He earlier said the pool of local talents in major cities is slowly drying up. Rep. Tomas Osmena (Cebu City, second district), meanwhile, lauded the efforts of the company in helping Cebu cope with the demands of the industry.
Osmeña said that if the University of the Philippines-Cebu will not set up its MBA facility at the SRP this year, there is a possibility the SRP management might take back the five-hectare lot it donated. Osmena said the UP Cebu-SRP contract will expire this year. “This is not just a piece of paper. Education for undergraduates to get higher courses has to be planned carefully as this would open the gates of human resource development. However, programs like this should be sustainable,” Osmeña said.
Published in the Sun.Star Cebu
Tags:
Connect With Us
Related Posts
- Real Estate Act comes into effect: 10 things you need to know about new law ( May 4, 2017 )
- Expats Living in Comfort – Hyderabad, India ( May 4, 2017 )
- MNC queue to Hyderabad grows longer; JP Morgan & IBM look for office space ( June 22, 2016 )
- An Apple in Hyderabad’s IT Garden: CEO Tim Cook’s big announcement Today ( May 19, 2016 )
- Hyderabad May get Disneyland Park ( April 22, 2016 )
- Indian Office Space Absorption Up 11% in Q4: Survey ( April 13, 2016 )
- Cognizant plans to add 8,000 people at Hyderabad facility ( March 9, 2016 )
- Ranked 139 in world, Hyderabad is Best Indian City to Live in ( February 24, 2016 )
- The Platina – Exclusive Commercial Space, Hyderabad ( February 19, 2016 )
- Apple, Inc set to open new $25 million Tech Center in Hyderabad, India by June ( February 16, 2016 )
Recent Posts
Recent Comments
Archives
- February 2018
- October 2017
- May 2017
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- July 2011
- June 2011
- May 2011
- March 2011
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- May 2010
- April 2010
- March 2010
- February 2010
Leave a reply