Blog
March 15, 2012
India to remain the BPO Capital of the World
India has recently lost its pre-eminent position as the world’s ‘call centre capital’ to Philippines which now has more number of people than in India answering calls from international customers of global companies. But this is one leadership position Indian […]
Blog
March 15, 2012
Indian firms betting big on Healthcare Outsourcing Business
With global healthcare BPO (business process outsourcing) market growing at 21 per cent annually, companies providing healthcare services in India are bullish on the sector. According to Cognizant, healthcare payers and providers are looking for ways to contain escalating costs […]
Blog
November 8, 2011
Capgemini & Fourth Generation BPO
The business process outsourcing model continues to evolve. Capgemini talks with us on its fourth-generation BPO projections. Business process outsourcing, more commonly known as BPO, has seen its share of innovation since its mainstream acceptance in the mid-90s. Capgemini’s Steve Rudderham […]
Blog
August 25, 2010
India's Process Management Market to grow 31%
India domestic process management services (PMS) segment forecast to reach $683m in 2010, a 31.1% increase from 2009 revenue of $521m, according to global consultancy Gartner. The market will experience steady growth through 2014 when process management services revenue in […]
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